Resume examples

Resume examples by career situation

Pick the shape that fits your situation. Each example is a complete sample resume built from a saved profile, organized the way that situation gets read, with the numbers a hiring manager actually looks for. Open one, read the structure, then build yours from your own history.

Build your resume free About Resume Genie

See the structure before you build

Examples show how the same verified profile can be organized for different career situations.

Career starter

Summary, skills, projects, education, then any verified work or volunteer experience.

Maya Santos

Remote | maya.santos@example.com | (718) 555-0142 | linkedin.com/in/maya-santos-example

Summary

Recent graduate with a BS in Business Administration from Lehman College and two years of campus and volunteer leadership around Fordham Road. Comfortable with spreadsheets, customer conversations, and organizing events that actually start on time. Looking for an entry level operations or client support role in NYC where reliability and follow through matter more than a long job history.

Skills

Office tools: Excel pivot tables and lookups, Google Workspace, Canva, Asana, Slack, Zoom.

Customer work: front desk intake, appointment scheduling, bilingual support in English and Spanish.

Organizing: event logistics, volunteer coordination, inventory counts, weekly status reports.

Projects

Campus Food Pantry Inventory Tracker | Lehman College | Spring 2026

Built an Excel inventory sheet with reorder alerts that cut monthly stockouts from nine to two
Trained six volunteers to log donations the same way so weekly counts matched the shelf every time
Presented the tracker to the student government and secured a 1,200 dollar restock budget

Neighborhood Small Business Survey | Fordham Road merchants | Fall 2025

Interviewed 42 shop owners about foot traffic and online listings for a marketing class capstone
Turned the interviews into a twelve page report with charts that the local merchants association shared with members

Education

Lehman College | Bachelor of Science in Business Administration | May 2026

Dean's List three semesters, concentration in operations and marketing
Coursework: business analytics, project management, organizational behavior, marketing research

Volunteer Experience

Community Fridge Network | Volunteer Coordinator | June 2024 to May 2026

Scheduled 30 rotating volunteers across four fridge sites using a shared Google calendar and text reminders
Cut missed shifts by half within two months by confirming every slot 24 hours ahead
Kept a simple donation log that the network used to apply for a neighborhood grant

Lehman College Welcome Desk | Student Assistant | September 2023 to May 2026

Greeted and directed roughly 150 visitors a week and answered admissions and financial aid questions
Handled front desk scheduling for campus tours and kept the tour calendar current for three staff members

Build yours with this shape Read the full guide

Career change

Lead with transferable capabilities and measurable outcomes before older title-specific details.

Devon Okafor

Remote | devon.okafor@example.com | (914) 555-0187 | linkedin.com/in/devon-okafor-example

Summary

Restaurant general manager moving into customer success and account management after eleven years running high volume dining rooms in the city and its suburbs. Already doing the job under a different title: retention, upsell, escalations, staffing, and weekly numbers reviews with owners. Finished the Salesforce Administrator certificate in 2026 and now managing renewals for a 40 account book at a SaaS startup.

Transferable Capabilities

Retention and renewals: kept regular guest return rate above 60 percent for five straight years and now run a renewal pipeline with a 92 percent save rate.

Revenue ownership: grew a 2,400,000 dollar location by 18 percent in two years through menu pricing, events, and catering accounts.

Escalation handling: resolved guest and vendor disputes daily, the same skill that closes a churn risk before it reaches a cancel request.

Team leadership: hired, trained, and scheduled crews of 35 with turnover well below the industry average.

Tools: Salesforce, HubSpot, Zendesk, Google Workspace, Excel, Toast, OpenTable.

Measurable Outcomes

Recovered 14 at risk accounts in the first quarter by calling every low usage customer within 48 hours of the alert
Built a Salesforce dashboard that shows renewal dates 90 days out so nothing lands as a surprise
Wrote onboarding checklists that cut time to first value from three weeks to nine days

Experience

Brightline Software | Customer Success Associate | January 2026 to present

Own renewals and expansion for 40 small business accounts worth 380,000 dollars in annual revenue
Run weekly health reviews in Salesforce and flag accounts trending toward churn
Partner with sales on upsell conversations and hand off qualified expansion leads

Avenue Trattoria Group | General Manager | March 2018 to December 2025

Ran two locations with 35 staff and 2,400,000 dollars in combined annual sales
Launched a catering program that added 210,000 dollars in its first year through local business accounts
Cut food cost four points through vendor renegotiation and weekly inventory audits

Riverdale Bistro | Assistant Manager | June 2014 to February 2018

Managed front of house scheduling, guest complaints, and nightly cash reconciliation
Trained 20 new servers on the point of sale system and the upsell script

Education and Certifications

Salesforce Certified Administrator | 2026.

Westchester Community College | Associate in Applied Science, Hospitality Management | 2014.

Build yours with this shape Read the full guide

Sales and client success

Lead with relationship, revenue, retention, upsell, problem solving, and customer outcomes that are actually supported.

Priya Raman

Remote | priya.raman@example.com | (347) 555-0119 | linkedin.com/in/priya-raman-example

Summary

Account executive and client success lead with nine years selling and renewing B2B software to NYC area businesses. Closed 4,100,000 dollars in new business over the last three years while keeping a 94 percent gross retention on a 120 account book. Known for turning a support ticket into an expansion conversation and for forecasts that land within five percent.

Relationships and Revenue

Quota attainment of 112 percent, 118 percent, and 107 percent over the last three fiscal years
Grew a mid market territory from 1,300,000 dollars to 2,600,000 dollars in annual recurring revenue
Manage relationships with 120 accounts including 14 named enterprise logos in finance and healthcare

Retention and Customer Outcomes

Held gross retention at 94 percent and net retention at 121 percent through quarterly business reviews
Recovered 22 churn flagged accounts in one year by pairing product training with usage based check ins
Cut average escalation time to resolution from six days to two by building a shared Zendesk to Salesforce handoff

Experience

Northline Analytics | Senior Account Executive and Client Success Lead | April 2022 to present

Own full cycle sales for mid market accounts across the tri state area from first call to renewal
Run quarterly business reviews for the top 30 accounts and document outcomes in Salesforce
Coach two associates on discovery calls and objection handling, both now above quota
Tools used daily: Salesforce, Gong, Outreach, LinkedIn Sales Navigator, Zendesk, Excel

Metro Payroll Solutions | Account Manager | August 2018 to March 2022

Managed 85 small business payroll accounts worth 900,000 dollars in annual revenue
Increased add on adoption from 31 percent to 58 percent through structured onboarding calls
Won back 17 lapsed clients with a targeted campaign built in HubSpot

Citywide Office Supply | Inside Sales Representative | June 2016 to July 2018

Booked 25 discovery calls a week and converted 30 percent into first orders
Exceeded monthly targets 20 of 24 months and earned rookie of the year

Education

Baruch College | Bachelor of Business Administration, Marketing | 2016.

Build yours with this shape Read the full guide

Technical

Lead with stack, systems built, integrations, reliability, and project outcomes.

Luis Herrera

Remote | luis.herrera@example.com | (917) 555-0163 | github.com/luis-herrera-example

Summary

Backend engineer with seven years building payment and logistics systems in Python and Go on AWS. Owns services that handle 40,000 requests a minute at peak and has kept them above 99.95 percent availability for three years. Comfortable leading integrations with outside partners and writing the runbooks other engineers actually use.

Stack

Languages: Python, Go, TypeScript, SQL.

Platforms: AWS Lambda, ECS, RDS Postgres, SQS, Redis, Terraform, Docker, GitHub Actions.

Practices: REST and GraphQL APIs, event driven design, observability with Grafana and OpenTelemetry, on call rotation.

Systems Built

Designed a payment orchestration service in Go that routes 2,000,000 dollars a day across three processors with automatic failover
Built an event pipeline on SQS and Lambda that replaced a nightly batch and cut order status delay from six hours to 30 seconds
Led the Stripe and Shopify integrations for a merchant onboarding flow used by 1,800 stores

Reliability

Reduced p99 latency on the order API from 900 milliseconds to 180 through query tuning and a Redis read cache
Cut monthly incident count from eleven to two after introducing structured alerts and a blameless postmortem template
Wrote the on call runbook that halved mean time to recovery for the logistics team

Experience

Parcelworks | Senior Backend Engineer | May 2022 to present

Own the payments and order services for a logistics platform serving 1,800 merchants in the NYC metro area
Mentor three engineers and review roughly 40 pull requests a month
Drove the Terraform migration that brought infrastructure changes under code review

Harbor Commerce | Backend Engineer | July 2019 to April 2022

Built the inventory sync service in Python that reconciled 500,000 SKUs nightly across warehouses
Shipped the GraphQL gateway that let the mobile team cut API round trips by 60 percent

Bluepoint Labs | Software Engineer | June 2017 to June 2019

Delivered internal tools in Django and React for a 200 person operations team

Education

City College | Bachelor of Engineering, Computer Engineering | 2017.

Build yours with this shape Read the full guide

Operations and project delivery

Lead with ownership, process improvement, delivery, coordination, cost, speed, and quality outcomes.

Angela Whitfield

Remote | angela.whitfield@example.com | (646) 555-0178 | linkedin.com/in/angela-whitfield-example

Summary

Operations and project delivery manager with twelve years running facilities, vendor programs, and cross functional projects for healthcare and property groups in a major metro area. Delivers on time and under budget by owning the schedule, the vendors, and the weekly numbers. Managed a 6,500,000 dollar annual operating budget and led a 14 site clinic rollout that finished three weeks early.

Ownership and Process Improvement

Owned end to end delivery of a 14 site outpatient clinic buildout across two city districts, 4,200,000 dollars, finished 21 days ahead of plan
Redesigned the purchasing workflow and cut average purchase order cycle time from nine days to three
Consolidated 60 vendors to 22 and saved 410,000 dollars a year without a single service gap

Coordination, Cost, Speed, and Quality

Ran weekly delivery reviews with clinical, IT, and construction leads and kept 96 percent of milestones on schedule
Introduced a quality checklist that dropped punch list items per site from 48 to 11
Built the Smartsheet tracker leadership still uses for every capital project

Experience

Riverbend Health Partners | Director of Operations and Project Delivery | February 2020 to present

Lead a team of nine coordinators and project managers across facilities, procurement, and fleet
Manage a 6,500,000 dollar operating budget and report variance monthly to the executive team
Delivered the clinic rollout and the electronic records migration on the same calendar year

Parkview Property Group | Operations Manager | September 2015 to January 2020

Ran maintenance, vendor contracts, and tenant service for 2,200 residential units across the city
Cut emergency repair spend 28 percent by moving to preventive maintenance schedules
Standardized turnover so units returned to market in twelve days instead of 26

Metro Logistics | Project Coordinator | June 2013 to August 2015

Coordinated warehouse relocations and equipment installs for eight clients
Tracked budgets, permits, and vendor schedules in Excel and Asana

Education and Certifications

Project Management Professional, PMP | Project Management Institute | 2019.

Fordham University | Bachelor of Arts, Economics | 2013.

Build yours with this shape Read the full guide

Leadership and executive

Lead with scope, decisions, teams, transformation, business impact, and strategic outcomes.

Marcus Bell

Remote | marcus.bell@example.com | (212) 555-0195 | linkedin.com/in/marcus-bell-example

Summary

Chief operating officer and general manager with eighteen years leading multi site service businesses in a major metro market. Scaled a regional home services company from 22,000,000 dollars to 68,000,000 dollars in revenue across five years while doubling margin. Leads through clear decisions, accountable teams, and numbers everyone can see.

Scope and Business Impact

Full profit and loss ownership for a 68,000,000 dollar company with 540 employees across eleven locations
Grew EBITDA margin from 9 percent to 19 percent through pricing, route density, and technician productivity
Led the acquisition and integration of three competitors, adding 21,000,000 dollars in revenue in 18 months

Decisions, Teams, and Transformation

Replaced a paper dispatch process with a field service platform and lifted jobs per technician per day from 3.4 to 5.1
Built the leadership bench, promoting seven of nine current branch managers from inside the company
Cut voluntary technician turnover from 41 percent to 17 percent with a pay ladder tied to certifications

Experience

Empire Home Services | Chief Operating Officer | January 2021 to present

Own operations, sales, and customer experience for eleven branches across a major metro region
Set annual strategy with the CEO and board and report on a twelve metric scorecard monthly
Sponsored the CRM and dispatch transformation, delivered on budget in ten months

Empire Home Services | Vice President of Operations | March 2017 to December 2020

Ran six branches and 280 employees with direct accountability for margin and service quality
Opened three new locations in Westchester and Queens, each profitable within its first year

Tristate Facility Group | General Manager | June 2011 to February 2017

Led a 120 person commercial cleaning business with 14,000,000 dollars in revenue
Won and retained 40 multi year contracts with hospitals and property managers

Tristate Facility Group | Regional Director | May 2008 to May 2011

Managed four regional teams and delivered the first year of double digit growth in company history

Education

Columbia Business School | Master of Business Administration | 2008.

Binghamton University | Bachelor of Science, Management | 2003.

Build yours with this shape Read the full guide