Skip to main contentKumando
Log inCareerWell
Resume examples · Leadership and executive

Leadership and executive resume example

A leadership and executive resume example that leads with scope, decisions, teams, transformation and business impact.

Build yours with this shapeAll resume examples

Leadership and executive

Lead with scope, decisions, teams, transformation, business impact, and strategic outcomes.

Marcus Bell

Remote | marcus.bell@example.com | (212) 555-0195 | linkedin.com/in/marcus-bell-example

Summary

Chief operating officer and general manager with eighteen years leading multi site service businesses in a major metro market. Scaled a regional home services company from 22,000,000 dollars to 68,000,000 dollars in revenue across five years while doubling margin. Leads through clear decisions, accountable teams, and numbers everyone can see.

Scope and Business Impact

  • Full profit and loss ownership for a 68,000,000 dollar company with 540 employees across eleven locations
  • Grew EBITDA margin from 9 percent to 19 percent through pricing, route density, and technician productivity
  • Led the acquisition and integration of three competitors, adding 21,000,000 dollars in revenue in 18 months

Decisions, Teams, and Transformation

  • Replaced a paper dispatch process with a field service platform and lifted jobs per technician per day from 3.4 to 5.1
  • Built the leadership bench, promoting seven of nine current branch managers from inside the company
  • Cut voluntary technician turnover from 41 percent to 17 percent with a pay ladder tied to certifications

Experience

Empire Home Services | Chief Operating Officer | January 2021 to present

  • Own operations, sales, and customer experience for eleven branches across a major metro region
  • Set annual strategy with the CEO and board and report on a twelve metric scorecard monthly
  • Sponsored the CRM and dispatch transformation, delivered on budget in ten months

Empire Home Services | Vice President of Operations | March 2017 to December 2020

  • Ran six branches and 280 employees with direct accountability for margin and service quality
  • Opened three new locations in Westchester and Queens, each profitable within its first year

Tristate Facility Group | General Manager | June 2011 to February 2017

  • Led a 120 person commercial cleaning business with 14,000,000 dollars in revenue
  • Won and retained 40 multi year contracts with hospitals and property managers

Tristate Facility Group | Regional Director | May 2008 to May 2011

  • Managed four regional teams and delivered the first year of double digit growth in company history

Education

Columbia Business School | Master of Business Administration | 2008.

Binghamton University | Bachelor of Science, Management | 2003.

Build yours with this shapeRead the full guide

Other shapes: Career starterCareer changeSales and client successTechnicalOperations and project delivery

Why this shape

An executive resume is read by a board, a recruiter or a CEO who wants scope and impact in the first ten seconds. Profit and loss size, headcount, margin movement and the deals you led come before the job list, because the job list is only there to show where those numbers happened.

What to lead with

Lead with scope in one line, then business impact in three bullets that each carry a dollar or percentage change. Decisions, teams and transformation follow as their own block so the reader sees how the results were produced, not just that they were.

Build yours next

Resume Genie shapes an executive resume from your own profile, leading with scope and impact and keeping the roles short underneath. CareerWell puts a number on the dream salary for the next seat and shows the income gap between the offer on the table and what the market in New York City pays for that scope.