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Resume examples · Operations and project delivery

Operations and project delivery resume example

An operations and project delivery resume example that leads with ownership, process improvement, coordination, cost, speed and quality.

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Operations and project delivery

Lead with ownership, process improvement, delivery, coordination, cost, speed, and quality outcomes.

Angela Whitfield

Remote | angela.whitfield@example.com | (646) 555-0178 | linkedin.com/in/angela-whitfield-example

Summary

Operations and project delivery manager with twelve years running facilities, vendor programs, and cross functional projects for healthcare and property groups in a major metro area. Delivers on time and under budget by owning the schedule, the vendors, and the weekly numbers. Managed a 6,500,000 dollar annual operating budget and led a 14 site clinic rollout that finished three weeks early.

Ownership and Process Improvement

  • Owned end to end delivery of a 14 site outpatient clinic buildout across two city districts, 4,200,000 dollars, finished 21 days ahead of plan
  • Redesigned the purchasing workflow and cut average purchase order cycle time from nine days to three
  • Consolidated 60 vendors to 22 and saved 410,000 dollars a year without a single service gap

Coordination, Cost, Speed, and Quality

  • Ran weekly delivery reviews with clinical, IT, and construction leads and kept 96 percent of milestones on schedule
  • Introduced a quality checklist that dropped punch list items per site from 48 to 11
  • Built the Smartsheet tracker leadership still uses for every capital project

Experience

Riverbend Health Partners | Director of Operations and Project Delivery | February 2020 to present

  • Lead a team of nine coordinators and project managers across facilities, procurement, and fleet
  • Manage a 6,500,000 dollar operating budget and report variance monthly to the executive team
  • Delivered the clinic rollout and the electronic records migration on the same calendar year

Parkview Property Group | Operations Manager | September 2015 to January 2020

  • Ran maintenance, vendor contracts, and tenant service for 2,200 residential units across the city
  • Cut emergency repair spend 28 percent by moving to preventive maintenance schedules
  • Standardized turnover so units returned to market in twelve days instead of 26

Metro Logistics | Project Coordinator | June 2013 to August 2015

  • Coordinated warehouse relocations and equipment installs for eight clients
  • Tracked budgets, permits, and vendor schedules in Excel and Asana

Education and Certifications

Project Management Professional, PMP | Project Management Institute | 2019.

Fordham University | Bachelor of Arts, Economics | 2013.

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Other shapes: Career starterCareer changeSales and client successTechnicalLeadership and executive

Why this shape

An operations resume is judged on what you owned and what changed because you owned it. Ownership and process improvement open the page with the budget size, the cycle times you cut and the vendors you consolidated, so the reader sees delivery before they see a title.

What to lead with

Lead with one flagship project stated as scope, dollars and days ahead of plan, then the process numbers. Coordination, cost, speed and quality each get a bullet with a before and after, because that pairing is what a hiring manager quotes in the debrief.

Build yours next

Ask Resume Genie to improve my resume against an operations posting and it rebuilds the page with the outcomes that posting names first. CareerWell helps you find a job in the same lane at a higher band, using the salary calculator to show what a director level operations role pays across the Bronx, Manhattan and Westchester.